How do I know my size?
We are providing size info with each piece. Most t-shirts and sweaters are oversized fit. For swim- and activewear we use regular fit. Any doubts? Ask us on email@example.com and we'll do our best to assist you.
How do I pay my order?
We have multiple payment options, including Ideal for The Netherlands. For any questions regarding your payment please contact us on firstname.lastname@example.org.
How fast do you ship?
Our warehouse is located in Amsterdam, so we send out all of your orders from The Netherlands. We work with local carrier PostNL. For USA, Hawaii & Canada we use FedEx express for fast delivery (1-5 working days). For all estimated delivery times please check out our delivery page.
Can I return my order?
Items must be returned within 14 working days after receiving your order.
Due to hygiëne swimwear can't be returned.
Our Welikebali travel guide can't be returned do to copyright.
For more information please check our returns page.
Do you refund shipping- and return costs?
For refunds and return costs the customer is responsible for the cost of shipping. If you receive an incorrect or damaged item, we will refund the return shipment costs so you can receive the correct item.
Are your products ethically made?
We work with local tailors on the island of Bali. For all information about our collections, how they are made and by who, please check out our about page.
What is the difference between your Islandlife Guide and Welikebali book?
We self-publish our Islandlife Guide in English as printed and online eguide. Our Welikebali book is written in Dutch and published in collaboration with Unieboek | Het Spectrum and is distrubuted through more than 100 local bookstores and online stores in The Netherlands (such as bol.com).
How do I add the Island eGuide to my device?
Macbook: Download PDF to your files and/or add to iBooks iPhone & iPad: add to iBooks for the best reading experience PC & Android smartphone: download the PDF.
All rights reserved for each Guide. No part of the Guide and eGuide may be reproduced or used in any manner without written permission of Welikebali. The online eGuide is for individual use of each customer only and may not be forwarded or copied with others. You may not make multiple copies, display, adapt or modify in any way the content for any other purpose without prior written permission. The customer may not sell or forward the PDF eGuide to another user or place on a network or file sharing service for use by anyone other than yourself or allow anyone else to access it.